Nursing HomeInspections

Crosslands

Nursing home in Kennett Square, PA

Medicare-certified5★ overall (CMS)

Call (610) 388-1441Send a messageMap ↗

Public-record details

Address
1660 East Street Road, Kennett Square, PA 19348
Phone
(610) 388-1441
Listed under
Nonprofit, 4–5 star overall rating, Part of a retirement community
Medicare CCN
395388
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
5 of 5
Quality measures rating
5 of 5
Certified beds
60
Average residents per day
46
Ownership
Nonprofit, corporation
Legal business name
Kendal-Crosslands Communities
Chain
Kendal (5 facilities)
Certified for
Medicare
First approved by Medicare/Medicaid
Sep 26, 1977
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 395388. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 20, 2026. CMS lists 8 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 28, 2023 to Feb 20, 2026): 2 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 20, 2026Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Feb 20, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 9, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Jan 9, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 9, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		G
Actual harm, isolated
Jan 22, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		E
Potential for more than minimal harm, pattern
Jan 22, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 28, 2023Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $12,735 in the last three years.

Jan 9, 2025Fine: $12,735

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.58 hours
Registered nurse (RN) time per resident per day
1.42 hours
Nurse aide time per resident per day
3.04 hours
Total nurse staffing on weekends
4.94 hours
Nursing staff turnover (yearly)
20%
RN turnover (yearly)
13%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Kennett Square

Kendal At LongwoodBox 100 · Kennett Square, PA 19348 · (610) 388-7001 · For-profit3 health citations in 3 inspection cycles · last standard inspection Sep 5, 2025 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)

All 2 in Kennett Square →