Nursing HomeInspections

Pottstown Skilled Nursing and Rehabilitation Cente

Nursing home in Pottstown, PA

Medicare & Medicaid certified1★ overall (CMS)

Call (610) 323-1837Send a messageMap ↗

Public-record details

Address
724 North Charlotte St, Pottstown, PA 19464
Phone
(610) 323-1837
Listed under
For-profit, No fines in 3 years
Medicare CCN
395402
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
3 of 5
Staffing rating
1 of 5
Quality measures rating
1 of 5
Certified beds
150
Average residents per day
136
Ownership
For-profit, corporation
Legal business name
724 N Charlotte Street Operations LLC
Chain
Genesis Healthcare (184 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 8, 1978
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 395402. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 29, 2026. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 27, 2024 to May 29, 2026): 5 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
May 29, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights
C
Potential for minimal harm, widespread
May 29, 2026Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 29, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 29, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 29, 2026Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 29, 2026Provide and implement an infection prevention and control program.
Infection Control
E
Potential for more than minimal harm, pattern
Feb 24, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
E
Potential for more than minimal harm, pattern
Jan 21, 2026Post nurse staffing information every day.
Nursing and Physician Services · complaint inspection
C
Potential for minimal harm, widespread
Jan 21, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection
E
Potential for more than minimal harm, pattern
Sep 12, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 12, 2025Post nurse staffing information every day.
Nursing and Physician Services · complaint inspection
C
Potential for minimal harm, widespread
Apr 10, 2025Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State…
Resident Rights
C
Potential for minimal harm, widespread

Showing the 12 most recent of 23. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.33 hours
Registered nurse (RN) time per resident per day
0.53 hours
Nurse aide time per resident per day
1.99 hours
Total nurse staffing on weekends
2.92 hours
Nursing staff turnover (yearly)
50%
RN turnover (yearly)
57%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Pottstown

All 4 in Pottstown →