United Zion Retirement Communi
Nursing home in Lititz, PA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 722 Furnace Hill Pike, Lititz, PA 17543
- Phone
- (717) 626-2071
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 395631
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 59
- Average residents per day
- 55
- Ownership
- Nonprofit, corporation
- Legal business name
- United Zion Retirement Community
- Chain
- Friends Services for the Aging (5 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 1, 1984
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 8, 2025. CMS lists 4 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 29, 2023 to Feb 4, 2026): 1 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 4, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jul 18, 2024 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D |
| Jul 18, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Sep 29, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
Fines and payment denials
CMS records 1 fine totalling $7,443 in the last three years.
| Sep 29, 2023 | Fine: $7,443 |
Staffing
- Total nurse staffing per resident per day
- 4.94 hours
- Registered nurse (RN) time per resident per day
- 1.03 hours
- Nurse aide time per resident per day
- 2.71 hours
- Total nurse staffing on weekends
- 4.19 hours
- Nursing staff turnover (yearly)
- 19%
- RN turnover (yearly)
- 6%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.