Nursing HomeInspections

West Park Rehabilitation and Nursing Center

Nursing home in Philadelphia, PA

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
4401 Haverford Avenue, Philadelphia, PA 19104
Phone
(215) 349-8800
Listed under
For-profit
Medicare CCN
395686
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
1 of 5
Quality measures rating
5 of 5
Certified beds
200
Average residents per day
178
Ownership
For-profit, limited Liability company
Legal business name
4401 Haverford Avenue Opco LLC
Chain
Allaire Health Services (21 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 23, 1984
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 395686. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Dec 18, 2025. CMS lists 33 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 5, 2024 to Mar 30, 2026): 15 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 30, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 30, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 28, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 8, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Dec 18, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 18, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 18, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 18, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 18, 2025Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 18, 2025Provide or obtain dental services for each resident.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jul 1, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jul 1, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 33. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $16,801 in the last three years.

Sep 30, 2024Fine: $8,400
Sep 30, 2024Fine: $8,401

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.05 hours
Registered nurse (RN) time per resident per day
0.50 hours
Nurse aide time per resident per day
2.50 hours
Total nurse staffing on weekends
3.44 hours
Nursing staff turnover (yearly)
67%
RN turnover (yearly)
50%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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