Pleasant View Communities
Nursing home in Manheim, PA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 544 North Penryn Road, Manheim, PA 17545
- Phone
- (717) 665-2445
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
- Medicare CCN
- 395786
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 92
- Average residents per day
- 91
- Ownership
- Nonprofit, corporation
- Legal business name
- Pleasant View Retirement Community
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 24, 2025. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 1, 2024 to Jul 24, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 24, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E |
| Aug 1, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| Aug 1, 2024 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff… | D |
| Aug 1, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Aug 1, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Aug 1, 2024 | Provide and implement an infection prevention and control program. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.68 hours
- Registered nurse (RN) time per resident per day
- 0.69 hours
- Nurse aide time per resident per day
- 2.86 hours
- Total nurse staffing on weekends
- 4.31 hours
- Nursing staff turnover (yearly)
- 34%
- RN turnover (yearly)
- 32%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.