Caring Heart Rehabilitation and Nursing Center
Nursing home in Philadelphia, PA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 6445 Germantown Avenue, Philadelphia, PA 19119
- Phone
- (215) 438-5268
- Listed under
- Nonprofit, Part of a retirement community
- Medicare CCN
- 395819
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 269
- Average residents per day
- 252
- Ownership
- Nonprofit, corporation
- Legal business name
- Caring Heart Rehabilitation and Nursing Center INC.
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 1, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 12, 2025. CMS lists 56 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 26, 2023 to Jan 5, 2026): 30 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 5, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Nov 25, 2025 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D |
| Nov 25, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Nov 25, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 12, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Jun 12, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 12, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Jun 12, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 12, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Jun 12, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jun 12, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Jun 12, 2025 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of… | D |
Fines and payment denials
CMS records 1 fine totalling $24,675 in the last three years.
| Aug 8, 2024 | Fine: $24,675 |
Staffing
- Total nurse staffing per resident per day
- 3.37 hours
- Registered nurse (RN) time per resident per day
- 0.36 hours
- Nurse aide time per resident per day
- 1.97 hours
- Total nurse staffing on weekends
- 3.08 hours
- Nursing staff turnover (yearly)
- 44%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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