Ephrata Manor
Nursing home in Ephrata, PA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 99 Bethany Road, Ephrata, PA 17522
- Phone
- (717) 738-4940
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 395857
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 120
- Average residents per day
- 108
- Ownership
- Nonprofit, corporation
- Legal business name
- United Church of Christ Homes
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 7, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 20, 2024. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 16, 2022 to Feb 2, 2026): 1 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 2, 2026 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
| Sep 20, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Nov 3, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Nov 3, 2023 | Assure that each resident’s assessment is updated at least once every 3 months. | D |
| Nov 3, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Nov 3, 2023 | Observe each nurse aide's job performance and give regular training. | D |
| Nov 3, 2023 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Nov 3, 2023 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D |
| Nov 3, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Dec 16, 2022 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Dec 16, 2022 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
Fines and payment denials
CMS records 1 fine totalling $13,845 in the last three years.
| Nov 3, 2023 | Fine: $13,845 |
Staffing
- Total nurse staffing per resident per day
- 4.22 hours
- Registered nurse (RN) time per resident per day
- 0.79 hours
- Nurse aide time per resident per day
- 2.45 hours
- Total nurse staffing on weekends
- 3.86 hours
- Nursing staff turnover (yearly)
- 44%
- RN turnover (yearly)
- 25%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.