Ridgeview Healthcare & Rehab Center
Nursing home in Shenandoah, PA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 200 Pennsylvania Avenue, Shenandoah, PA 17976
- Phone
- (570) 462-1921
- Listed under
- For-profit
- Medicare CCN
- 395929
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 111
- Average residents per day
- 95
- Ownership
- For-profit, limited Liability company
- Legal business name
- Shenandoah Heights Healthcare LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 20, 2026. CMS lists 73 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 17, 2023 to Mar 20, 2026): 50 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 20, 2026 | Assure the security of all personal funds of residents deposited with the facility. | C |
| Mar 20, 2026 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | C |
| Mar 20, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Mar 20, 2026 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D |
| Mar 20, 2026 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Mar 20, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 20, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 20, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Mar 20, 2026 | Provide or obtain dental services for each resident. | D |
| Mar 20, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Mar 20, 2026 | Provide and implement an infection prevention and control program. | D |
| Mar 20, 2026 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D |
Fines and payment denials
CMS records 3 fines totalling $333,638 and 3 denials of Medicare payment for new admissions in the last three years.
| Dec 20, 2024 | Fine: $69,962 |
| Dec 20, 2024 | Payment denial for 73 days from Feb 15, 2025 |
| Jul 26, 2024 | Fine: $103,654 |
| Jul 26, 2024 | Payment denial for 66 days from Sep 14, 2024 |
| Jan 26, 2024 | Fine: $160,022 |
| Jan 26, 2024 | Payment denial for 138 days from Feb 29, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.51 hours
- Registered nurse (RN) time per resident per day
- 0.63 hours
- Nurse aide time per resident per day
- 2.16 hours
- Total nurse staffing on weekends
- 3.33 hours
- Nursing staff turnover (yearly)
- 85%
- RN turnover (yearly)
- 50%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.