Willow Terrace
Nursing home in Philadelphia, PA
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
We send it to Willow Terrace if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (215) 951-8500.
Public-record details
- Address
- One Penn Boulevard, Philadelphia, PA 19144
- Phone
- (215) 951-8500
- Listed under
- For-profit, Part of a retirement community
- Medicare CCN
- 396129
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 174
- Average residents per day
- 167
- Ownership
- For-profit, corporation
- Legal business name
- Wt Operating LLC
- Chain
- Jonathan Bleier (18 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 13, 2010
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 31, 2025. CMS lists 60 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 2, 2023 to Apr 30, 2026): 29 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 30, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Mar 19, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Mar 19, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Mar 19, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 19, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Dec 11, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 11, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D |
| Dec 11, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D |
| Nov 20, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Aug 7, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D |
| Aug 7, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Jan 31, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
Fines and payment denials
CMS records 1 fine totalling $9,113 in the last three years.
| Aug 7, 2025 | Fine: $9,113 |
Staffing
- Total nurse staffing per resident per day
- 3.45 hours
- Registered nurse (RN) time per resident per day
- 0.34 hours
- Nurse aide time per resident per day
- 2.09 hours
- Total nurse staffing on weekends
- 3.10 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 29%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Philadelphia
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error