Nursing HomeInspections

Willow Terrace

Nursing home in Philadelphia, PA

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (215) 951-8500Send a messageMap ↗

Public-record details

Address
One Penn Boulevard, Philadelphia, PA 19144
Phone
(215) 951-8500
Listed under
For-profit, Part of a retirement community
Medicare CCN
396129
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
174
Average residents per day
166
Ownership
For-profit, corporation
Legal business name
Wt Operating LLC
Chain
Jonathan Bleier (18 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 13, 2010
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 396129. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 31, 2025. CMS lists 61 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 2, 2023 to Apr 30, 2026): 30 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Apr 30, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 19, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 19, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 19, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 19, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
G
Actual harm, isolated
Dec 11, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 11, 2025Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 11, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration · complaint inspection
D
Potential for more than minimal harm, isolated
Nov 20, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 7, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 7, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
J
Immediate jeopardy, isolated
Jan 31, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 61. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $9,113 in the last three years.

Aug 7, 2025Fine: $9,113

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.55 hours
Registered nurse (RN) time per resident per day
0.32 hours
Nurse aide time per resident per day
2.16 hours
Total nurse staffing on weekends
3.18 hours
Nursing staff turnover (yearly)
48%
RN turnover (yearly)
31%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Philadelphia

Holy Family Home5300 Chester Avenue · Philadelphia, PA 19143 · (215) 729-5153 · Nonprofit4 health citations in 3 inspection cycles · last standard inspection Apr 2, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Paul's Run9896 Bustleton Avenue · Philadelphia, PA 19115 · (215) 934-3000 · Nonprofit15 health citations in 3 inspection cycles · last standard inspection Aug 29, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Philadelphia Protestant Home6500 Tabor Road · Philadelphia, PA 19111 · (215) 697-8000 · Nonprofit8 health citations in 3 inspection cycles · last standard inspection May 13, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Simpson House INC2101 Belmont Avenue · Philadelphia, PA 19131 · (215) 878-3600 · Nonprofit5 health citations in 3 inspection cycles · last standard inspection Apr 3, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)The Lafayette-Redeemer8580 Verree Road · Philadelphia, PA 19111 · (215) 214-2820 · Nonprofit4 health citations in 3 inspection cycles · last standard inspection Feb 14, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)The Pines at Philadelphia Rehab and Healthcare Ctr8410 Roosevelt Blvd · Philadelphia, PA 19152 · (215) 708-1200 · For-profit20 health citations in 3 inspection cycles · last standard inspection Jul 17, 2025 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)Transitional Care Unit at Nazareth Hospital2601 Holme Avenue · Philadelphia, PA 19152 · (215) 335-6367 · Nonprofit10 health citations in 3 inspection cycles · last standard inspection Mar 20, 2025 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)WillowcrestAlbert Einstein Med Ctr · Philadelphia, PA 19141 · (215) 456-8632 · Nonprofit9 health citations in 3 inspection cycles · last standard inspection Jan 5, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)

All 47 in Philadelphia →