Gino J Merli Veterans Center

Nursing home in Scranton, PA

Medicaid-certified5★ overall (CMS)

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Public-record details

Address: 401 Penn Avenue, Scranton, PA 18503
Phone: (570) 961-4300
Listed under: Government-owned, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 39A433
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 4 of 5
Staffing rating: 5 of 5
Quality measures rating: 5 of 5
Certified beds: 196
Average residents per day: 182
Ownership: Government, state
Legal business name: Legal Business Name Not Available
Certified for: Medicaid
First approved by Medicare/Medicaid: Jan 1, 2009
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 39A433. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 10, 2026. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 16, 2024 to Apr 10, 2026): 1 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 10, 2026	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Apr 10, 2026	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Apr 10, 2026	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 6, 2025	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	E Potential for more than minimal harm, pattern
May 13, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Aug 16, 2024	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 5.40 hours
Registered nurse (RN) time per resident per day: 1.05 hours
Nurse aide time per resident per day: 3.05 hours
Total nurse staffing on weekends: 4.44 hours
Nursing staff turnover (yearly): 30%
RN turnover (yearly): 19%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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