Willow Brooke Court At Park Pointe Village

Nursing home in Rock Hill, SC

Medicare-certified5★ overall (CMS)

Call (803) 980-8605 Send a message Map ↗

Public-record details

Address: 2993 Van Valin Drive, Rock Hill, SC 29732
Phone: (803) 980-8605
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN: 425375
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 5 of 5
Quality measures rating: 5 of 5
Certified beds: 20
Average residents per day: 17
Ownership: Nonprofit, corporation
Legal business name: Acts Retirement-Life Communities INC
Chain: Acts Retirement-Life Communities (27 facilities)
Certified for: Medicare
First approved by Medicare/Medicaid: Apr 25, 2001
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 425375. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 9, 2026. CMS lists 2 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 27, 2025 to Mar 27, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Mar 27, 2025	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Mar 27, 2025	The resident has the right to receive notices in a format and a language he or she understands. Resident Rights	E Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.81 hours
Registered nurse (RN) time per resident per day: 0.91 hours
Nurse aide time per resident per day: 2.29 hours
Total nurse staffing on weekends: 3.71 hours
Nursing staff turnover (yearly): 28%
RN turnover (yearly): 25%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Rock Hill

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