Quality Center for Rehabilitation and Healing LLC
Nursing home in Lebanon, TN
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 932 Baddour Parkway, Lebanon, TN 37087
- Phone
- (615) 444-1836
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 445154
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 280
- Average residents per day
- 261
- Ownership
- For-profit, limited Liability company
- Legal business name
- Quality Center for Rehabilitation and Healing
- Chain
- Carerite Centers (34 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 28, 1983
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 10, 2023. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 3, 2018 to Jan 7, 2026): 8 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 7, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D |
| Jan 7, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Oct 2, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 10, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Aug 10, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 10, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D |
| Aug 10, 2023 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D |
| Aug 10, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| May 8, 2019 | Keep residents' personal and medical records private and confidential. | D |
| May 8, 2019 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| May 3, 2018 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | C |
| May 3, 2018 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.45 hours
- Registered nurse (RN) time per resident per day
- 0.44 hours
- Nurse aide time per resident per day
- 1.99 hours
- Total nurse staffing on weekends
- 2.85 hours
- Nursing staff turnover (yearly)
- 45%
- RN turnover (yearly)
- 41%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.