Hillview Health Center
Nursing home in Elizabethton, TN
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1666 Hillview Drive, Elizabethton, TN 37643
- Phone
- (423) 542-5061
- Listed under
- Government-owned, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 445464
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 76
- Average residents per day
- 68
- Ownership
- Government, federal
- Legal business name
- Ocoee Hillview Health Center LLC
- Chain
- Twin Rivers Health & Rehabilitation (11 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 28, 2002
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 14, 2023. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 6, 2019 to Nov 14, 2023): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 14, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Nov 14, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Nov 14, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Mar 6, 2019 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 6, 2019 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Mar 6, 2019 | Ensure each resident receives an accurate assessment. | E |
| Mar 6, 2019 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.65 hours
- Registered nurse (RN) time per resident per day
- 0.75 hours
- Nurse aide time per resident per day
- 1.99 hours
- Total nurse staffing on weekends
- 2.92 hours
- Nursing staff turnover (yearly)
- 41%
- RN turnover (yearly)
- 20%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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