The Waters of Smyrna, LLC
Nursing home in Smyrna, TN
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 202 Enon Springs Road East, Smyrna, TN 37167
- Phone
- (615) 459-5600
- Listed under
- For-profit
- Medicare CCN
- 445502
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 91
- Average residents per day
- 68
- Ownership
- For-profit, limited Liability company
- Chain
- Infinity Healthcare Consulting (69 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 24, 2011
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 10, 2022. CMS lists 36 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 13, 2018 to Jun 21, 2024): 11 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 21, 2024 | Ensure each resident receives an accurate assessment. | D |
| Jun 21, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 21, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 21, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| Jun 21, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F |
| Jun 21, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F |
| Jun 21, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jun 21, 2024 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J |
| Jun 21, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K |
| Jun 21, 2024 | Respond appropriately to all alleged violations. | K |
| Aug 15, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F |
| Aug 10, 2022 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
Fines and payment denials
CMS records 1 fine totalling $97,773 and 1 denial of Medicare payment for new admissions in the last three years.
| Jun 21, 2024 | Fine: $97,773 |
| Jun 21, 2024 | Payment denial for 12 days from Jun 27, 2024 |
Staffing
- Total nurse staffing per resident per day
- 2.99 hours
- Registered nurse (RN) time per resident per day
- 0.36 hours
- Nurse aide time per resident per day
- 1.65 hours
- Total nurse staffing on weekends
- 2.77 hours
- Nursing staff turnover (yearly)
- 69%
- RN turnover (yearly)
- 67%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.