Westward Trails Nursing and Rehabilitation
Nursing home in Nacogdoches, TX
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 3001 Westward Drive, Nacogdoches, TX 75964
- Phone
- (936) 569-2631
- Listed under
- For-profit
- Medicare CCN
- 455959
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 108
- Average residents per day
- 82
- Ownership
- For-profit, corporation
- Legal business name
- Westward I Enterprises LLC
- Chain
- Creative Solutions in Healthcare (149 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 15, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 25, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 15, 2023 to Nov 20, 2025): 8 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 20, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jun 25, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| May 22, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 31, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Mar 31, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Mar 31, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 31, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E |
| Mar 31, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Apr 24, 2024 | Keep residents' personal and medical records private and confidential. | D |
| Apr 24, 2024 | Assess the resident when there is a significant change in condition | D |
| Apr 24, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Apr 24, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
Fines and payment denials
CMS records 3 fines totalling $25,036 in the last three years.
| Jun 25, 2025 | Fine: $14,901 |
| Mar 31, 2025 | Fine: $4,486 |
| Mar 31, 2025 | Fine: $5,649 |
Staffing
- Total nurse staffing per resident per day
- 3.27 hours
- Registered nurse (RN) time per resident per day
- 0.17 hours
- Nurse aide time per resident per day
- 1.96 hours
- Total nurse staffing on weekends
- 2.59 hours
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.