Westminster-Canterbury on Chesapeake Bay

Nursing home in Virginia Beach, VA

Medicare & Medicaid certified5★ overall (CMS)

Call (757) 496-1158 Send a message Map ↗

Public-record details

Address: 3100 Shore Drive, Virginia Beach, VA 23451
Phone: (757) 496-1158
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 495127
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 4 of 5
Staffing rating: 5 of 5
Quality measures rating: 5 of 5
Certified beds: 108
Average residents per day: 91
Ownership: Nonprofit, corporation
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 15, 1982
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 495127. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 9, 2023. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 30, 2018 to Mar 9, 2023): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Mar 9, 2023	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jan 16, 2020	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights	D Potential for more than minimal harm, isolated
Jan 16, 2020	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
Jan 16, 2020	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Jan 16, 2020	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights	D Potential for more than minimal harm, isolated
Jan 16, 2020	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights	D Potential for more than minimal harm, isolated
Jan 16, 2020	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 16, 2020	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 16, 2020	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 16, 2020	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 16, 2020	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jan 16, 2020	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 6.24 hours
Registered nurse (RN) time per resident per day: 1.12 hours
Nurse aide time per resident per day: 3.73 hours
Total nurse staffing on weekends: 5.76 hours
Nursing staff turnover (yearly): 45%
RN turnover (yearly): 46%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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