Nursing HomeInspections

Nhc Healthcare, Bristol

Nursing home in Bristol, VA

Medicare & Medicaid certified5★ overall (CMS)

Call (276) 669-4711Send a messageMap ↗

Public-record details

Address
245 North Street, Bristol, VA 24201
Phone
(276) 669-4711
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
495131
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
120
Average residents per day
107
Ownership
For-profit, corporation
Legal business name
Nhc Healthcare-Bristol LLC
Chain
National Healthcare Corporation (69 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 29, 1982
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495131. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 6, 2023. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2018 to Aug 20, 2025): 3 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 20, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 20, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		E
Potential for more than minimal harm, pattern
Aug 20, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jul 15, 2021Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 15, 2021Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 15, 2021Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jul 15, 2021Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Jul 15, 2021Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Aug 24, 2018Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 24, 2018Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 24, 2018Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 24, 2018Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 16. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $12,735 in the last three years.

Aug 20, 2025Fine: $12,735

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.74 hours
Registered nurse (RN) time per resident per day
0.55 hours
Nurse aide time per resident per day
2.14 hours
Total nurse staffing on weekends
3.30 hours
Nursing staff turnover (yearly)
53%
RN turnover (yearly)
43%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Bristol

The Rehab Center at Bristol301 Village Circle · Bristol, VA 24201 · (276) 594-0032 · For-profit33 health citations in 3 inspection cycles · last standard inspection Oct 1, 2025 · $10,358 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 2 in Bristol →