Shenandoah Valley Westminster Canterbury
Nursing home in Winchester, VA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 300 Westminster Canterbury Dr, Winchester, VA 22603
- Phone
- (540) 665-0156
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
- Medicare CCN
- 495165
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 51
- Average residents per day
- 44
- Ownership
- Nonprofit, corporation
- Legal business name
- Westminster Canterbury of Winchester INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 14, 1987
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 1, 2026. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 23, 2021 to May 1, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 1, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| May 1, 2026 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| May 1, 2026 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff… | F |
| Mar 23, 2023 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D |
| Mar 23, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Mar 23, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Mar 23, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 23, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Mar 23, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Mar 23, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Mar 23, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E |
| Mar 23, 2023 | Provide safe, appropriate pain management for a resident who requires such services. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 5.65 hours
- Registered nurse (RN) time per resident per day
- 0.63 hours
- Nurse aide time per resident per day
- 3.51 hours
- Total nurse staffing on weekends
- 5.14 hours
- Nursing staff turnover (yearly)
- 25%
- RN turnover (yearly)
- 40%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.