Nans Pointe Rehabilitation and Nursing
Nursing home in Suffolk, VA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 200 West Constance Road, Suffolk, VA 23434
- Phone
- (757) 539-8744
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 495247
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 148
- Average residents per day
- 121
- Ownership
- For-profit, limited Liability company
- Legal business name
- Nans Pointe Rehabilitation and Nursing LLC
- Chain
- Eastern Healthcare Group (18 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 28, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 12, 2022. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 10, 2017 to Apr 25, 2026): 9 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 25, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D |
| Apr 25, 2026 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed… | D |
| Apr 25, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
| Apr 25, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| Oct 23, 2025 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | D |
| Oct 23, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Oct 23, 2025 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D |
| Oct 23, 2025 | Provide or get specialized rehabilitative services as required for a resident. | D |
| Oct 23, 2025 | Provide and implement an infection prevention and control program. | D |
| Jul 12, 2022 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jul 12, 2022 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D |
| Jul 12, 2022 | Ensure each resident receives an accurate assessment. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.81 hours
- Registered nurse (RN) time per resident per day
- 0.32 hours
- Nurse aide time per resident per day
- 2.19 hours
- Total nurse staffing on weekends
- 3.34 hours
- Nursing staff turnover (yearly)
- 63%
- RN turnover (yearly)
- 80%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.