Nursing HomeInspections

Heritage Hall Front Royal

Nursing home in Front Royal, VA

Medicare & Medicaid certified5★ overall (CMS)

Call (540) 636-3700Send a messageMap ↗

Public-record details

Address
400 West Strasburg Road, Front Royal, VA 22630
Phone
(540) 636-3700
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
495301
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
60
Average residents per day
55
Ownership
For-profit, limited Liability company
Legal business name
Front Royal Life Care Corp
Chain
Heritage Hall (15 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 1, 1995
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495301. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 15, 2024. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 26, 2021 to May 15, 2024): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
May 15, 2024Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights		D
Potential for more than minimal harm, isolated
May 15, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 15, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Sep 8, 2022Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 8, 2022Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 26, 2021Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.69 hours
Registered nurse (RN) time per resident per day
0.46 hours
Nurse aide time per resident per day
2.35 hours
Total nurse staffing on weekends
3.24 hours
Nursing staff turnover (yearly)
47%
RN turnover (yearly)
67%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Front Royal

Lynn Care Center1000 Shenandoah Avenue · Front Royal, VA 22630 · (540) 636-0300 · For-profit54 health citations in 3 inspection cycles · last standard inspection Jan 12, 2026 · $38,110 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

All 2 in Front Royal →