Nursing HomeInspections

Deep Creek Health & Rehabilitation

Nursing home in Chesapeake, VA

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
1017 George Washington Highway North, Chesapeake, VA 23323
Phone
(757) 485-5500
Listed under
For-profit, No fines or payment denials in 3 years
Medicare CCN
495330
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Quality measures rating
3 of 5
Certified beds
120
Ownership
For-profit, limited Liability company
Legal business name
Legal Business Name Not Available
Chain
Ark Post Acute Network (4 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 1, 1998
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495330. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Sep 19, 2025. CMS lists 44 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 16, 2019 to Sep 19, 2025): 7 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Sep 19, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Sep 19, 2025PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Sep 19, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Sep 19, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Sep 19, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Sep 19, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
E
Potential for more than minimal harm, pattern
Sep 19, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration · complaint inspection
E
Potential for more than minimal harm, pattern
Sep 19, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
F
Potential for more than minimal harm, widespread
Sep 19, 2025Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental · complaint inspection
F
Potential for more than minimal harm, widespread
Nov 16, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jul 22, 2021Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Jul 22, 2021Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 44. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Nursing staff turnover (yearly)
68%
RN turnover (yearly)
67%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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