Deep Creek Health & Rehabilitation
Nursing home in Chesapeake, VA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1017 George Washington Highway North, Chesapeake, VA 23323
- Phone
- (757) 485-5500
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 495330
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 120
- Average residents per day
- 104
- Ownership
- For-profit, limited Liability company
- Legal business name
- Norfolk Area Senior Care LLC
- Chain
- Ark Post Acute Network (4 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 1998
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 19, 2025. CMS lists 44 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 16, 2019 to Sep 19, 2025): 7 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 19, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| Sep 19, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Sep 19, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Sep 19, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Sep 19, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| Sep 19, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E |
| Sep 19, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E |
| Sep 19, 2025 | Provide and implement an infection prevention and control program. | F |
| Sep 19, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| Nov 16, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jul 22, 2021 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jul 22, 2021 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.05 hours
- Registered nurse (RN) time per resident per day
- 0.46 hours
- Nurse aide time per resident per day
- 1.70 hours
- Total nurse staffing on weekends
- 2.60 hours
- Nursing staff turnover (yearly)
- 66%
- RN turnover (yearly)
- 64%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.