Nursing HomeInspections

Tacoma Nursing and Rehabilitation Center

Nursing home in Tacoma, WA

Medicare & Medicaid certified5★ overall (CMS)

Call (253) 581-2514Send a messageMap ↗

Public-record details

Address
2102 South 96th Street, Tacoma, WA 98444
Phone
(253) 581-2514
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
505154
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
150
Average residents per day
104
Ownership
For-profit, limited Liability company
Legal business name
Highland Wellnesscare LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 1, 1983
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 505154. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 22, 2026. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 6, 2024 to Jun 22, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 22, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jun 22, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jun 22, 2026Provide or obtain dental services for each resident.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 22, 2026Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
Jun 22, 2026Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread
Jun 22, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread
Jun 20, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 20, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 28, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary
B
Potential for minimal harm, pattern
Mar 28, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Mar 28, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Mar 28, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $36,446 in the last three years.

Mar 6, 2024Fine: $36,446

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.89 hours
Registered nurse (RN) time per resident per day
0.60 hours
Nurse aide time per resident per day
2.80 hours
Total nurse staffing on weekends
4.35 hours
Nursing staff turnover (yearly)
46%
RN turnover (yearly)
40%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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All 11 in Tacoma →