Nursing HomeInspections

Puget Sound Care

Nursing home in Olympia, WA

Medicare & Medicaid certified4★ overall (CMS)

Call (360) 754-9792Send a messageMap ↗

Public-record details

Address
4001 Capitol Mall Dr Southwest, Olympia, WA 98502
Phone
(360) 754-9792
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
505299
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
108
Average residents per day
95
Ownership
For-profit, limited Liability company
Legal business name
Puget Sound Healthcare-Olympia, LLC
Chain
Caldera Care (6 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 27, 1985
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 505299. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 23, 2026. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 13, 2023 to May 8, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
May 8, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 23, 2026Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 23, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 23, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 23, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 23, 2026Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with…
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 23, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jan 23, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jan 23, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jul 1, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Nov 7, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 7, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 21. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,018 in the last three years.

Mar 28, 2024Fine: $8,018

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.02 hours
Registered nurse (RN) time per resident per day
0.55 hours
Nurse aide time per resident per day
2.62 hours
Total nurse staffing on weekends
3.38 hours
Nursing staff turnover (yearly)
56%
RN turnover (yearly)
36%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Olympia

Regency Olympia Rehabilitation and Nursing Center1811 East 22nd Avenue · Olympia, WA 98501 · (360) 943-0910 · For-profit29 health citations in 3 inspection cycles · last standard inspection Apr 10, 2026 · $8,278 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Olympia Transitional Care and Rehabilitation430 Lilly Road Northeast · Olympia, WA 98506 · (360) 491-9700 · For-profit42 health citations in 3 inspection cycles · last standard inspection Apr 24, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Woodard Creek Health & Rehabilitation3333 Ensign Road Northeast · Olympia, WA 98506 · (360) 493-4900 · For-profit98 health citations in 3 inspection cycles · last standard inspection May 29, 2026 · $189,638 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)

All 4 in Olympia →