Willow Springs Care and Rehabilitation
Nursing home in Yakima, WA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 4007 Tieton Drive, Yakima, WA 98908
- Phone
- (509) 966-4500
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 505367
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 75
- Average residents per day
- 58
- Ownership
- For-profit, corporation
- Legal business name
- Willow Springs Care
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 1, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 25, 2025. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 22, 2023 to May 26, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 26, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jul 25, 2025 | Post nurse staffing information every day. | C |
| Jul 25, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jul 25, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Jul 25, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| Jul 25, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Sep 10, 2024 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D |
| Sep 10, 2024 | Provide care or services that was trauma informed and/or culturally competent. | D |
| Sep 10, 2024 | Ensure medication error rates are not 5 percent or greater. | D |
| Sep 10, 2024 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E |
| Sep 10, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities | E |
| Sep 10, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.15 hours
- Registered nurse (RN) time per resident per day
- 0.95 hours
- Nurse aide time per resident per day
- 2.59 hours
- Total nurse staffing on weekends
- 3.50 hours
- Nursing staff turnover (yearly)
- 56%
- RN turnover (yearly)
- 56%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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