Nursing HomeInspections

Heritage Center

Nursing home in Huntington, WV

Medicare & Medicaid certified1★ overall (CMS)

Call (304) 525-7622Send a messageMap ↗

Public-record details

Address
101-13th Street, Huntington, WV 25701
Phone
(304) 525-7622
Listed under
For-profit
Medicare CCN
515060
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
160
Average residents per day
156
Ownership
For-profit, corporation
Legal business name
101 13th Street Operations LLC
Chain
Genesis Healthcare (184 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1978
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 515060. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 30, 2025. CMS lists 74 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 10, 2022 to May 20, 2026): 27 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
May 20, 2026Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 20, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
May 20, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		E
Potential for more than minimal harm, pattern
May 20, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Sep 30, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 30, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 30, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 30, 2025Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration		D
Potential for more than minimal harm, isolated
Sep 30, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 30, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control		D
Potential for more than minimal harm, isolated
Sep 30, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		E
Potential for more than minimal harm, pattern
Sep 30, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 74. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $110,933 in the last three years.

May 20, 2026Fine: $19,413
Mar 26, 2024Fine: $91,520

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.47 hours
Registered nurse (RN) time per resident per day
0.67 hours
Nurse aide time per resident per day
1.86 hours
Total nurse staffing on weekends
3.12 hours
Nursing staff turnover (yearly)
44%
RN turnover (yearly)
54%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Huntington

Madison Park Healthcare700 Madison Avenue · Huntington, WV 25704 · (304) 522-0032 · For-profit21 health citations in 3 inspection cycles · last standard inspection Jan 14, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)St. Mary's Hospital2900 First Street · Huntington, WV 25702 · (304) 526-8983 · Nonprofit12 health citations in 3 inspection cycles · last standard inspection Apr 15, 2026 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)Huntington Health and Rehabilitation Center1720 17th Street · Huntington, WV 25701 · (304) 529-6031 · For-profit54 health citations in 3 inspection cycles · last standard inspection Apr 15, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)

All 4 in Huntington →