Nursing HomeInspections

Nella's at Autumn Lake Healthcare

Nursing home in Elkins, WV

Medicare & Medicaid certified1★ overall (CMS)

Call (304) 636-1008Send a messageMap ↗

Public-record details

Address
499 Ferguson Road, Elkins, WV 26241
Phone
(304) 636-1008
Listed under
For-profit
Medicare CCN
515196
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
100
Average residents per day
95
Ownership
For-profit, limited Liability company
Legal business name
499 Ferguson Road Opco LLC
Chain
Autumn Lake Healthcare (59 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 23, 2021
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 515196. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 5, 2025. CMS lists 35 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 2, 2021 to Dec 30, 2025): 7 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Dec 30, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 30, 2025Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Dec 30, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Dec 30, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		F
Potential for more than minimal harm, widespread
Aug 5, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 5, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 5, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 5, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 5, 2025Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 5, 2025Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 5, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Aug 5, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 35. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $59,810 in the last three years.

Aug 5, 2025Fine: $22,474
Nov 8, 2023Fine: $37,336

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.29 hours
Registered nurse (RN) time per resident per day
0.54 hours
Nurse aide time per resident per day
1.91 hours
Total nurse staffing on weekends
3.05 hours
Nursing staff turnover (yearly)
44%
RN turnover (yearly)
33%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Elkins

Elkins Rehabilitation & Care Center2533 Beverly Pike · Elkins, WV 26241 · (304) 636-1391 · Nonprofit34 health citations in 3 inspection cycles · last standard inspection Aug 28, 2025 · $8,278 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Autumn Lake Healthcare at Crystal Springs200 Whitman Avenue · Elkins, WV 26241 · (304) 636-2033 · For-profit71 health citations in 3 inspection cycles · last standard inspection Mar 6, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)

All 3 in Elkins →