Nursing HomeInspections

Avina on 32nd

Nursing home in Kenosha, WI

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (262) 694-8300Send a messageMap ↗

Public-record details

Address
8633 32nd Ave, Kenosha, WI 53142
Phone
(262) 694-8300
Listed under
For-profit
Medicare CCN
525282
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
3 of 5
Certified beds
110
Average residents per day
60
Ownership
For-profit, corporation
Legal business name
Crossroads Care Center of Kenosha
Chain
Avina Healthcare (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 28, 1977
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525282. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 20, 2024. CMS lists 45 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 14, 2022 to Jun 30, 2026): 21 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Jun 30, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 30, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 30, 2026Provide appropriate foot care.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 3, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 3, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 3, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
May 29, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 20, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 20, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Nov 20, 2024Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Nov 20, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Nov 20, 2024Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 45. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $26,322 in the last three years.

Nov 20, 2024Fine: $26,322

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.89 hours
Registered nurse (RN) time per resident per day
0.44 hours
Nurse aide time per resident per day
1.79 hours
Total nurse staffing on weekends
2.44 hours
Nursing staff turnover (yearly)
49%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Kenosha

Brookside Care Center3506 Washington Rd · Kenosha, WI 53144 · (262) 653-3800 · For-profit9 health citations in 3 inspection cycles · last standard inspection Nov 14, 2024 · $44,970 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Avina of Kenosha3100 Washington Rd. · Kenosha, WI 53144 · (262) 658-4622 · For-profit53 health citations in 3 inspection cycles · last standard inspection Jul 24, 2025 · $33,989 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Sheridan Health and Rehabilitation Center8400 Sheridan Rd · Kenosha, WI 53143 · (262) 658-4141 · For-profit49 health citations in 3 inspection cycles · last standard inspection Jan 8, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)Clairidge House1519 60th St · Kenosha, WI 53140 · (262) 656-7500 · For-profit45 health citations in 3 inspection cycles · last standard inspection Mar 5, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)Waters Edge Health and Rehabilitation Center3415 N Sheridan Rd · Kenosha, WI 53140 · (262) 657-6175 · For-profit76 health citations in 3 inspection cycles · last standard inspection Sep 30, 2025 · $54,055 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

All 6 in Kenosha →