Monroe Health Services
Nursing home in Monroe, WI
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 516 26th Ave, Monroe, WI 53566
- Phone
- (608) 325-9141
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 525292
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 50
- Average residents per day
- 41
- Ownership
- For-profit, limited Liability company
- Legal business name
- Nsh Monroe LLC
- Chain
- North Shore Healthcare (59 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1978
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 3, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 25, 2023 to Dec 3, 2025): 18 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 3, 2025 | Protect a residents' right to refuse some types of non-requested transfers within the nursing home. | D |
| Dec 3, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 3, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Dec 3, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jan 17, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Nov 25, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Aug 8, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 8, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 8, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Aug 8, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 8, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Aug 8, 2024 | Ensure medication error rates are not 5 percent or greater. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.64 hours
- Registered nurse (RN) time per resident per day
- 0.84 hours
- Nurse aide time per resident per day
- 2.33 hours
- Total nurse staffing on weekends
- 3.27 hours
- Nursing staff turnover (yearly)
- 48%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.