Nursing HomeInspections

Watertown Health Care Center

Nursing home in Watertown, WI

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)

Call (920) 261-9220Send a messageMap ↗

Public-record details

Address
121 Hospital Dr., Watertown, WI 53098
Phone
(920) 261-9220
Listed under
For-profit
Medicare CCN
525333
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
3 of 5
Certified beds
112
Average residents per day
74
Ownership
For-profit, limited Liability company
Legal business name
Bedrock Hcs at Watertown LLC
Chain
Bedrock Healthcare (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 1, 1983
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525333. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 14, 2024. CMS lists 76 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 13, 2022 to Jun 9, 2026): 62 from complaint inspections, 12 at the “actual harm” level or higher, including 7 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Jun 9, 2026Keep residents' personal and medical records private and confidential.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Jun 9, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jun 9, 2026Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
May 18, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 18, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 18, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 76. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 5 fines totalling $278,229 and 2 denials of Medicare payment for new admissions in the last three years.

Oct 17, 2024Fine: $176,721
Oct 17, 2024Payment denial for 43 days from Nov 15, 2024
Jun 4, 2024Fine: $15,939
Jun 4, 2024Fine: $40,072
Jun 4, 2024Payment denial for 60 days from Aug 9, 2024
Mar 4, 2024Fine: $8,989
Jan 19, 2024Fine: $36,508

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.02 hours
Registered nurse (RN) time per resident per day
0.42 hours
Nurse aide time per resident per day
1.73 hours
Total nurse staffing on weekends
2.50 hours
Nursing staff turnover (yearly)
74%
RN turnover (yearly)
73%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Watertown

Marquardt Memorial Manor1020 Hill St · Watertown, WI 53098 · (920) 261-0400 · Nonprofit46 health citations in 3 inspection cycles · last standard inspection Feb 25, 2026 · $26,706 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 2 in Watertown →