Nursing HomeInspections

Pine Valley Community Village

Nursing home in Richland Center, WI

Medicare & Medicaid certified3★ overall (CMS)

Call (608) 647-2138Send a messageMap ↗

Public-record details

Address
25951 Circle View Lane, Richland Center, WI 53581
Phone
(608) 647-2138
Listed under
For-profit
Medicare CCN
525365
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
5 of 5
Quality measures rating
3 of 5
Certified beds
80
Average residents per day
67
Ownership
For-profit, corporation
Legal business name
County of Richland
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 1, 1984
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Sprinklers in all required areas
Yes

CMS certification number 525365. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 22, 2025. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 25, 2023 to Jan 14, 2026): 13 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Jan 14, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 22, 2025Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services · complaint inspection		F
Potential for more than minimal harm, widespread
Jul 22, 2025Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Administration · complaint inspection		F
Potential for more than minimal harm, widespread
Jul 22, 2025Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration · complaint inspection		F
Potential for more than minimal harm, widespread
Jul 22, 2025Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Infection Control · complaint inspection		F
Potential for more than minimal harm, widespread
Jul 22, 2025Provide training in compliance and ethics.
Administration · complaint inspection		F
Potential for more than minimal harm, widespread
Jul 22, 2025Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
Jun 30, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		G
Actual harm, isolated
May 22, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
May 22, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
May 22, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 22, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 21. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $97,311 in the last three years.

Jul 22, 2025Fine: $22,925
Mar 31, 2025Fine: $74,386

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.60 hours
Registered nurse (RN) time per resident per day
1.12 hours
Nurse aide time per resident per day
3.05 hours
Total nurse staffing on weekends
3.95 hours
Nursing staff turnover (yearly)
45%
RN turnover (yearly)
36%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Richland Center

Schmitt Woodland Hills1400 W Seminary St · Richland Center, WI 53581 · (608) 647-8931 · Nonprofit11 health citations in 3 inspection cycles · last standard inspection Mar 5, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)

All 2 in Richland Center →