Nursing HomeInspections

Menomonee Falls Health Services

Nursing home in Menomonee Falls, WI

Medicare & Medicaid certified2★ overall (CMS)

Call (262) 255-1180Send a messageMap ↗

Public-record details

Address
N84 W17049 Menomonee Ave, Menomonee Falls, WI 53051
Phone
(262) 255-1180
Listed under
For-profit
Medicare CCN
525415
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
50
Average residents per day
37
Ownership
For-profit, limited Liability company
Legal business name
Nsh Menomonee LLC
Chain
North Shore Healthcare (59 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 11, 1988
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525415. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 4, 2025. CMS lists 46 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 23, 2023 to Dec 3, 2025): 9 from complaint inspections, 5 at the “actual harm” level or higher.

InspectionCitationSeverity
Dec 3, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 4, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 4, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 4, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Aug 4, 2025Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration		D
Potential for more than minimal harm, isolated
Aug 4, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control		D
Potential for more than minimal harm, isolated
Aug 4, 2025Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff…
Infection Control		D
Potential for more than minimal harm, isolated
Aug 4, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		E
Potential for more than minimal harm, pattern
Aug 4, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Aug 4, 2025Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread
Aug 4, 2025Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services		F
Potential for more than minimal harm, widespread
Aug 4, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		G
Actual harm, isolated

Showing the 12 most recent of 46. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 5 fines totalling $214,308 and 1 denial of Medicare payment for new admissions in the last three years.

Aug 4, 2025Fine: $94,680
Nov 26, 2024Fine: $31,103
May 1, 2024Fine: $55,419
May 1, 2024Payment denial for 8 days from Jun 1, 2024
Dec 18, 2023Fine: $29,961
Dec 11, 2023Fine: $3,145

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.63 hours
Registered nurse (RN) time per resident per day
0.62 hours
Nurse aide time per resident per day
2.22 hours
Total nurse staffing on weekends
3.39 hours
Nursing staff turnover (yearly)
39%
RN turnover (yearly)
57%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Menomonee Falls

Lindengrove Menomonee FallsW180 N8071 Town Hall Rd · Menomonee Falls, WI 53051 · (262) 253-2700 · Nonprofit54 health citations in 3 inspection cycles · last standard inspection Mar 3, 2025 · $193,798 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 2 in Menomonee Falls →