Lindengrove Waukesha
Nursing home in Waukesha, WI
Medicare-certified1★ overall (CMS)
Public-record details
- Address
- 425 N University Dr, Waukesha, WI 53188
- Phone
- (262) 524-6400
- Listed under
- Nonprofit, Part of a retirement community
- Medicare CCN
- 525422
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 61
- Average residents per day
- 57
- Ownership
- Nonprofit, corporation
- Legal business name
- Lindengrove Communities LLC
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Feb 24, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 25, 2025. CMS lists 47 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 13, 2023 to Jan 21, 2026): 12 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 21, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Sep 25, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Sep 25, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Sep 25, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Sep 25, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 25, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Sep 25, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Sep 25, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Sep 25, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D |
| Sep 25, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E |
| Sep 25, 2025 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | E |
| Sep 25, 2025 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | E |
Fines and payment denials
CMS records 2 fines totalling $204,321 in the last three years.
| Sep 25, 2025 | Fine: $164,700 |
| Jun 11, 2024 | Fine: $39,621 |
Staffing
- Total nurse staffing per resident per day
- 3.98 hours
- Registered nurse (RN) time per resident per day
- 0.93 hours
- Nurse aide time per resident per day
- 2.78 hours
- Total nurse staffing on weekends
- 3.58 hours
- Nursing staff turnover (yearly)
- 71%
- RN turnover (yearly)
- 77%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.