The Pines Post Acute and Memory Care
Nursing home in Clintonville, WI
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1625 E Main St, Clintonville, WI 54929
- Phone
- (715) 823-3135
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 525497
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 50
- Average residents per day
- 45
- Ownership
- For-profit, corporation
- Legal business name
- Cloverleaf Healthcare LLC
- Chain
- The Ensign Group (342 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 1, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 17, 2025. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 10, 2023 to Jul 17, 2025): 4 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 17, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jul 17, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Jul 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jul 17, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Jul 17, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Jul 17, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jun 19, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Jun 19, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| May 1, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| May 1, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J |
| May 15, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| May 15, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
Fines and payment denials
CMS records 1 fine totalling $11,960 in the last three years.
| Jun 19, 2025 | Fine: $11,960 |
Staffing
- Total nurse staffing per resident per day
- 3.40 hours
- Registered nurse (RN) time per resident per day
- 0.46 hours
- Nurse aide time per resident per day
- 2.22 hours
- Total nurse staffing on weekends
- 3.01 hours
- Nursing staff turnover (yearly)
- 53%
- RN turnover (yearly)
- 43%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.