Nursing HomeInspections

Complete Care at Care Age

Nursing home in Brookfield, WI

Medicare & Medicaid certified1★ overall (CMS)

Call (262) 821-3939Send a messageMap ↗

Public-record details

Address
1755 N. Barker Rd., Brookfield, WI 53045
Phone
(262) 821-3939
Listed under
For-profit
Medicare CCN
525519
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
110
Average residents per day
71
Ownership
For-profit, corporation
Legal business name
Care Age of Brookfield Care and Rehab Center LLC
Chain
Complete Care (85 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 5, 1993
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525519. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 25, 2025. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 5, 2023 to Dec 3, 2025): 17 from complaint inspections, 5 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Dec 3, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 25, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 25, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 25, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 25, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 25, 2025Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Jun 25, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Jun 25, 2025Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Jun 25, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Jun 25, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jun 25, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jun 25, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated

Showing the 12 most recent of 31. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $80,375 and 1 denial of Medicare payment for new admissions in the last three years.

Jun 25, 2025Fine: $26,125
Jun 25, 2025Fine: $54,250
Jun 25, 2025Payment denial for 2 days from Jul 24, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.33 hours
Registered nurse (RN) time per resident per day
0.62 hours
Nurse aide time per resident per day
2.67 hours
Total nurse staffing on weekends
4.03 hours
Nursing staff turnover (yearly)
69%
RN turnover (yearly)
53%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Brookfield

Congregational Home, Inc.13900 W Burleigh Rd · Brookfield, WI 53005 · (262) 781-0550 · Nonprofit21 health citations in 3 inspection cycles · last standard inspection Jul 31, 2025 · no CMS fines in 3 yrsMedicare-certified4★ overall (CMS)Aria of Brookfield18740 W Bluemound Rd · Brookfield, WI 53045 · (262) 782-0230 · For-profit109 health citations in 3 inspection cycles · last standard inspection Aug 27, 2025 · $396,970 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse iconFranciscan Woods19525 W North Ave · Brookfield, WI 53045 · (262) 785-1114 · Nonprofit50 health citations in 3 inspection cycles · last standard inspection Apr 9, 2026 · $120,905 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 4 in Brookfield →