Nursing HomeInspections

Shorehaven HLTH & Rehab CTR

Nursing home in Oconomowoc, WI

Medicare & Medicaid certified5★ overall (CMS)

Call (262) 567-8341Send a messageMap ↗

Public-record details

Address
1305 W Wisconsin Ave, Oconomowoc, WI 53066
Phone
(262) 567-8341
Listed under
Nonprofit, 4–5 star overall rating, Part of a retirement community
Medicare CCN
525560
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
5 of 5
Quality measures rating
5 of 5
Certified beds
88
Average residents per day
73
Ownership
Nonprofit, corporation
Legal business name
Lutheran Homes of Oconomowoc INC.
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 1, 1995
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525560. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 11, 2025. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 14, 2022 to Mar 5, 2026): 3 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 5, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 5, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 11, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 11, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 11, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Jun 25, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Feb 22, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Nov 14, 2022Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 14, 2022Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Nov 14, 2022Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		G
Actual harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.

Jun 25, 2024Payment denial for 13 days from Jul 27, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.41 hours
Registered nurse (RN) time per resident per day
1.33 hours
Nurse aide time per resident per day
3.34 hours
Total nurse staffing on weekends
4.87 hours
Nursing staff turnover (yearly)
39%
RN turnover (yearly)
14%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Oconomowoc

Lake Country Health Services2195 North Summit Village Way · Oconomowoc, WI 53066 · (262) 560-2400 · For-profit42 health citations in 3 inspection cycles · last standard inspection Aug 27, 2025 · $120,868 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 2 in Oconomowoc →