Nursing HomeInspections

Geneva Lake Manor

Nursing home in Lake Geneva, WI

Medicare & Medicaid certified1★ overall (CMS)

Call (262) 248-3145Send a messageMap ↗

Public-record details

Address
211 S. Curtis St., Lake Geneva, WI 53147
Phone
(262) 248-3145
Listed under
Nonprofit
Medicare CCN
525565
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
60
Average residents per day
51
Ownership
Nonprofit, corporation
Legal business name
Wisconsin Illinois Senior Housing INC
Chain
Wisconsin Illinois Senior Housing, INC. (7 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1995
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 525565. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 17, 2025. CMS lists 73 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 12, 2022 to Dec 10, 2025): 23 from complaint inspections, 5 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Dec 10, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 10, 2025Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 10, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 10, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 10, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 10, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 6, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 6, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 6, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
Mar 17, 2025Post nurse staffing information every day.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Mar 17, 2025Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 17, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 73. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $130,720 in the last three years.

Mar 17, 2025Fine: $113,919
Nov 12, 2024Fine: $16,801

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.32 hours
Registered nurse (RN) time per resident per day
0.51 hours
Nurse aide time per resident per day
2.66 hours
Total nurse staffing on weekends
3.77 hours
Nursing staff turnover (yearly)
71%
RN turnover (yearly)
77%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Lake Geneva

Golden Years of Lake Geneva611 Harmony Drive · Lake Geneva, WI 53147 · (262) 249-1960 · For-profit11 health citations in 3 inspection cycles · last standard inspection May 7, 2025 · no CMS fines in 3 yrsMedicare-certified4★ overall (CMS)

All 2 in Lake Geneva →