Three Oaks Health Services
Nursing home in Marshfield, WI
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 209 Wilderness View Drive, Marshfield, WI 54449
- Phone
- (715) 389-6000
- Listed under
- For-profit
- Medicare CCN
- 525684
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 75
- Average residents per day
- 67
- Ownership
- For-profit, limited Liability company
- Legal business name
- Nsh Three Oaks LLC
- Chain
- North Shore Healthcare (59 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 30, 2005
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 5, 2026. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 1, 2023 to Mar 5, 2026): 8 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 5, 2026 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Mar 5, 2026 | Dispose of garbage and refuse properly. | F |
| Mar 5, 2026 | Provide and implement an infection prevention and control program. | F |
| Dec 17, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Dec 17, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Mar 11, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Mar 11, 2025 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Mar 11, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Mar 11, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Dec 12, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 12, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Dec 12, 2024 | Ensure medication error rates are not 5 percent or greater. | D |
Fines and payment denials
CMS records 2 fines totalling $31,778 in the last three years.
| Mar 11, 2025 | Fine: $17,345 |
| Mar 4, 2024 | Fine: $14,433 |
Staffing
- Total nurse staffing per resident per day
- 3.51 hours
- Registered nurse (RN) time per resident per day
- 0.92 hours
- Nurse aide time per resident per day
- 2.06 hours
- Total nurse staffing on weekends
- 3.05 hours
- Nursing staff turnover (yearly)
- 41%
- RN turnover (yearly)
- 47%
- Administrators who left in the past year
- 3
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.