Nursing HomeInspections

Plymouth Health Services

Nursing home in Plymouth, WI

Medicare & Medicaid certified1★ overall (CMS)

Call (920) 893-4777Send a messageMap ↗

Public-record details

Address
916 E Clifford St, Plymouth, WI 53073
Phone
(920) 893-4777
Listed under
For-profit, No fines in 3 years
Medicare CCN
525685
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
1 of 5
Certified beds
50
Average residents per day
20
Ownership
For-profit, corporation
Legal business name
Nsh Plymouth LLC
Chain
North Shore Healthcare (59 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 2006
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525685. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 20, 2025. CMS lists 36 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 10, 2023 to Jul 1, 2026): 15 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jul 1, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Aug 20, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 20, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 20, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Aug 20, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Aug 20, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Aug 20, 2025Dispose of garbage and refuse properly.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Aug 20, 2025Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread
Jul 10, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 9, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 26, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 26, 2024Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 36. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.83 hours
Registered nurse (RN) time per resident per day
1.03 hours
Nurse aide time per resident per day
2.01 hours
Total nurse staffing on weekends
3.36 hours
Nursing staff turnover (yearly)
73%
RN turnover (yearly)
86%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Plymouth

Rocky Knoll Health CareN7135 Rocky Knoll Parkway · Plymouth, WI 53073 · (920) 893-6441 · Government-owned26 health citations in 3 inspection cycles · last standard inspection Jun 10, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)

All 2 in Plymouth →