Nursing HomeInspections

Wi Veterans Home-Boland Hall

Nursing home in Union Grove, WI

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

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Public-record details

Address
21425 E Spring St, Union Grove, WI 53182
Phone
(262) 878-6702
Listed under
Government-owned
Medicare CCN
525688
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
5 of 5
Quality measures rating
1 of 5
Certified beds
158
Average residents per day
61
Ownership
Government, state
Legal business name
State of Wisconsin
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 1, 2006
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525688. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 22, 2026. CMS lists 44 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 16, 2023 to Apr 22, 2026): 32 from complaint inspections, 9 at the “actual harm” level or higher, including 6 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Apr 22, 2026Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 22, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		E
Potential for more than minimal harm, pattern
Apr 22, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Apr 22, 2026Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread
Dec 3, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 3, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 3, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 3, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 3, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 1, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 1, 2025Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 1, 2025Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 44. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 6 fines totalling $281,174 and 2 denials of Medicare payment for new admissions in the last three years.

Jun 12, 2025Fine: $10,358
Jun 12, 2025Fine: $10,358
Jun 12, 2025Fine: $17,345
Jun 12, 2025Fine: $157,053
Jun 12, 2025Payment denial for 144 days from Jun 27, 2025
Mar 26, 2025Fine: $73,190
Mar 26, 2025Payment denial for 27 days from Apr 24, 2025
Oct 16, 2023Fine: $12,870

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
6.03 hours
Registered nurse (RN) time per resident per day
1.96 hours
Nurse aide time per resident per day
3.66 hours
Total nurse staffing on weekends
5.56 hours
Nursing staff turnover (yearly)
51%
RN turnover (yearly)
39%
Administrators who left in the past year
4

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Union Grove

Oak Ridge Care Center1400 8th Ave · Union Grove, WI 53182 · (262) 878-2788 · For-profit17 health citations in 3 inspection cycles · last standard inspection May 7, 2025 · $118,771 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 2 in Union Grove →