Dove Healthcare - South Eau Claire
Nursing home in Eau Claire, WI
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 3656 Mall Drive, Eau Claire, WI 54701
- Phone
- (715) 552-1035
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 525701
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 50
- Average residents per day
- 47
- Ownership
- For-profit, limited Liability company
- Legal business name
- South Eau Claire Rehabilitation and Nursing Center LLC
- Chain
- Dove Healthcare (11 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 30, 2009
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 30, 2026. CMS lists 2 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 14, 2024 to Apr 17, 2025): 0 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 17, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Mar 14, 2024 | Provide and implement an infection prevention and control program. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 5.31 hours
- Registered nurse (RN) time per resident per day
- 1.78 hours
- Nurse aide time per resident per day
- 3.04 hours
- Total nurse staffing on weekends
- 4.52 hours
- Nursing staff turnover (yearly)
- 46%
- RN turnover (yearly)
- 29%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.