Nursing HomeInspections

Desert Springs Healthcare & Wellness Centre

Nursing home in Indio, CA

Medicare & Medicaid certified3★ overall (CMS)

Call (760) 347-6000Send a messageMap ↗

Public-record details

Address
82262 Valencia Avenue, Indio, CA 92201
Phone
(760) 347-6000
Listed under
For-profit
Medicare CCN
555084
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
68
Average residents per day
61
Ownership
For-profit, limited Liability company
Legal business name
Indio Healthcare & Wellness Center, LLC
Chain
Citrus Wellness Centre (5 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 1, 1978
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555084. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 18, 2025. CMS lists 48 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 12, 2022 to May 27, 2026): 18 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
May 27, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 18, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 18, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 18, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Sep 18, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 18, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Sep 18, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Sep 18, 2025Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Jul 30, 2025Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 17, 2025Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 27, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 24, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 48. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $66,151 and 1 denial of Medicare payment for new admissions in the last three years.

Sep 13, 2023Fine: $66,151
Sep 13, 2023Payment denial for 8 days from Dec 13, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.09 hours
Registered nurse (RN) time per resident per day
0.28 hours
Nurse aide time per resident per day
2.56 hours
Total nurse staffing on weekends
3.75 hours

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Indio

Desert Mountain Care Center47-763 Monroe Avenue · Indio, CA 92201 · (760) 347-0750 · For-profit46 health citations in 3 inspection cycles · last standard inspection Jun 26, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)

All 2 in Indio →