Nursing HomeInspections

New Orange Hills

Nursing home in Orange, CA

Medicare & Medicaid certified1★ overall (CMS)

Call (714) 997-7090Send a messageMap ↗

Public-record details

Address
5017 E. Chapman Avenue, Orange, CA 92869
Phone
(714) 997-7090
Listed under
For-profit
Medicare CCN
555286
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measures rating
4 of 5
Certified beds
145
Average residents per day
137
Ownership
For-profit, corporation
Legal business name
Hollyleaf Healthcare, INC.
Chain
The Ensign Group (342 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 7, 1987
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555286. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 18, 2026. CMS lists 82 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 16, 2022 to Feb 18, 2026): 31 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 18, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		B
Potential for minimal harm, pattern
Feb 18, 2026Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services		B
Potential for minimal harm, pattern
Feb 18, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Feb 18, 2026Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 18, 2026Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 18, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 18, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Feb 18, 2026Provide appropriate foot care.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 18, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 18, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 18, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated
Feb 18, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 82. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,278 and 1 denial of Medicare payment for new admissions in the last three years.

Nov 10, 2025Fine: $8,278
Nov 10, 2025Payment denial for 13 days from Dec 10, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.03 hours
Registered nurse (RN) time per resident per day
0.51 hours
Nurse aide time per resident per day
2.39 hours
Total nurse staffing on weekends
4.55 hours

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Orange

Chapman Global Medical Center D/p SNF2601 East Chapman Avenue · Orange, CA 92869 · (714) 633-0011 · For-profit59 health citations in 3 inspection cycles · last standard inspection Apr 9, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Healthbridge Children's Hospital - Orange D/p SNF393 S Tustin St · Orange, CA 92866 · (714) 289-2400 · For-profit47 health citations in 3 inspection cycles · last standard inspection Apr 30, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Orange Healthcare & Wellness Centre, LLC920 West La Veta Street · Orange, CA 92868 · (714) 633-3568 · For-profit79 health citations in 3 inspection cycles · last standard inspection Jan 9, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Mainplace Post Acute1835 West La Veta Avenue · Orange, CA 92868 · (714) 978-6800 · For-profit67 health citations in 3 inspection cycles · last standard inspection Mar 11, 2026 · $16,988 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

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