Quartz Hill Post Acute
Nursing home in Redding, CA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 2120 Benton Drive, Redding, CA 96003
- Phone
- (530) 243-6317
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 555356
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 115
- Average residents per day
- 105
- Ownership
- For-profit, limited Liability company
- Legal business name
- Honolua Bay Holdings LLC
- Chain
- West Harbor Healthcare (8 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 10, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 13, 2025. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 5, 2019 to May 27, 2026): 11 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 27, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Feb 28, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Feb 13, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 13, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Feb 13, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Feb 13, 2025 | Provide and implement an infection prevention and control program. | D |
| Feb 13, 2025 | Ensure medication error rates are not 5 percent or greater. | E |
| Jan 23, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Jan 23, 2025 | Provide and implement an infection prevention and control program. | D |
| Jan 23, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jun 24, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jun 24, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.57 hours
- Registered nurse (RN) time per resident per day
- 0.38 hours
- Nurse aide time per resident per day
- 2.69 hours
- Total nurse staffing on weekends
- 4.14 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 25%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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