Palm Terrace Care Center

Nursing home in Riverside, CA

Medicare & Medicaid certified4★ overall (CMS)

Call (951) 687-7330 Send a message Map ↗

Public-record details

Address: 11162 Palm Terrace Lane, Riverside, CA 92505
Phone: (951) 687-7330
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 555365
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 71
Average residents per day: 68
Ownership: For-profit, corporation
Legal business name: Goldenstar Healthcare INC
Chain: The Ensign Group (342 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 21, 1989
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Sprinklers in all required areas: Yes

CMS certification number 555365. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 16, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 25, 2023 to Apr 8, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 8, 2026	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 16, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
May 16, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
May 16, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 16, 2025	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 16, 2025	Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 16, 2025	Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary	D Potential for more than minimal harm, isolated
May 16, 2025	Reasonably accommodate the needs and preferences of each resident. Resident Rights	E Potential for more than minimal harm, pattern
May 16, 2025	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services	E Potential for more than minimal harm, pattern
May 16, 2025	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
May 16, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
May 16, 2025	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental	F Potential for more than minimal harm, widespread

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.41 hours
Registered nurse (RN) time per resident per day: 0.43 hours
Nurse aide time per resident per day: 2.69 hours
Total nurse staffing on weekends: 3.73 hours
Nursing staff turnover (yearly): 44%
RN turnover (yearly): 33%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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