Palm Terrace Care Center
Nursing home in Riverside, CA
Medicare & Medicaid certified4★ overall (CMS)
We send it to Palm Terrace Care Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (951) 687-7330.
Public-record details
- Address
- 11162 Palm Terrace Lane, Riverside, CA 92505
- Phone
- (951) 687-7330
- Listed under
- For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 555365
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 71
- Average residents per day
- 64
- Ownership
- For-profit, corporation
- Legal business name
- Goldenstar Healthcare INC
- Chain
- The Ensign Group (347 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 21, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 16, 2025. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 25, 2023 to Jul 13, 2026): 4 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 13, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jul 13, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jul 13, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Apr 8, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| May 16, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| May 16, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| May 16, 2025 | Ensure each resident receives an accurate assessment. | D |
| May 16, 2025 | Assist a resident in gaining access to vision and hearing services. | D |
| May 16, 2025 | Provide routine and 24-hour emergency dental care for each resident. | D |
| May 16, 2025 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
| May 16, 2025 | Reasonably accommodate the needs and preferences of each resident. | E |
| May 16, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.67 hours
- Registered nurse (RN) time per resident per day
- 0.50 hours
- Nurse aide time per resident per day
- 2.81 hours
- Total nurse staffing on weekends
- 3.98 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 63%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Riverside
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