Nursing HomeInspections

Monterey Palms Health Care Center

Nursing home in Palm Desert, CA

Medicare & Medicaid certified3★ overall (CMS)

Call (760) 776-7700Send a messageMap ↗

Public-record details

Address
44610 Monterey Avenue, Palm Desert, CA 92260
Phone
(760) 776-7700
Listed under
For-profit, No fines in 3 years
Medicare CCN
555403
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
99
Average residents per day
92
Ownership
For-profit, limited Liability company
Legal business name
Monterey Palms Operating Company LP
Chain
Mariner Health Care (17 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 8, 1989
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555403. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 14, 2026. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 6, 2023 to Jun 17, 2026): 10 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 17, 2026Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary · complaint inspection		D
Potential for more than minimal harm, isolated
May 14, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
May 14, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
May 14, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 14, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 14, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 14, 2026Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
May 14, 2026Dispose of garbage and refuse properly.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
May 14, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
May 14, 2026Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
May 14, 2026Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
May 14, 2026Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 39. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.21 hours
Registered nurse (RN) time per resident per day
0.35 hours
Nurse aide time per resident per day
2.71 hours
Total nurse staffing on weekends
3.90 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
67%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Palm Desert

The Springs Healthcare Center at the Carlotta41505 Carlotta Drive · Palm Desert, CA 92211 · (760) 610-0295 · For-profit24 health citations in 3 inspection cycles · last standard inspection Jun 6, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Desert Springs Post Acute74-350 Country Club Drive · Palm Desert, CA 92260 · (760) 341-0261 · For-profit130 health citations in 3 inspection cycles · last standard inspection Apr 24, 2026 · $74,424 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in Palm Desert →