Crystal Creek Post-Acute
Nursing home in Stockton, CA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 9289 Branstetter Place, Stockton, CA 95209
- Phone
- (209) 477-5252
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 555470
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 152
- Average residents per day
- 146
- Ownership
- For-profit, limited Liability company
- Legal business name
- Quail Lake Holdings LLC
- Chain
- Links Healthcare Group (32 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 19, 1991
- Changed ownership in last 12 months
- Yes
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 19, 2025. CMS lists 61 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 22, 2023 to Apr 16, 2026): 18 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 16, 2026 | Ensure each resident receives an accurate assessment. | D |
| Apr 16, 2026 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Apr 16, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jan 30, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Dec 19, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 19, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Dec 19, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Dec 19, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Dec 19, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Dec 19, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | D |
| Dec 19, 2025 | Provide routine and 24-hour emergency dental care for each resident. | D |
| Dec 19, 2025 | Provide and implement an infection prevention and control program. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.05 hours
- Registered nurse (RN) time per resident per day
- 0.59 hours
- Nurse aide time per resident per day
- 2.50 hours
- Total nurse staffing on weekends
- 3.79 hours
- Nursing staff turnover (yearly)
- 42%
- RN turnover (yearly)
- 40%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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