The Terraces of Los Gatos
Nursing home in Los Gatos, CA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 800 Blossom Hill Road, Los Gatos, CA 95032
- Phone
- (408) 357-1100
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 555547
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 59
- Average residents per day
- 48
- Ownership
- Nonprofit, corporation
- Legal business name
- Humangood Norcal
- Chain
- Humangood (17 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 12, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 9, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 19, 2019 to Mar 21, 2024): 5 from complaint inspections, 4 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 21, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 21, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Nov 9, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Nov 9, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. | G |
| Aug 22, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Nov 14, 2022 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Nov 14, 2022 | Ensure each resident receives an accurate assessment. | D |
| Nov 14, 2022 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Nov 14, 2022 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Nov 14, 2022 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Nov 14, 2022 | Ensure medication error rates are not 5 percent or greater. | D |
| Nov 14, 2022 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
Fines and payment denials
CMS records 2 fines totalling $32,487 in the last three years.
| Nov 9, 2023 | Fine: $8,190 |
| Aug 22, 2023 | Fine: $24,297 |
Staffing
- Total nurse staffing per resident per day
- 4.73 hours
- Registered nurse (RN) time per resident per day
- 1.08 hours
- Nurse aide time per resident per day
- 2.61 hours
- Total nurse staffing on weekends
- 4.17 hours
- Nursing staff turnover (yearly)
- 30%
- RN turnover (yearly)
- 18%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.