Glenhaven Healthcare

Nursing home in Glendale, CA

Medicare & Medicaid certified3★ overall (CMS)

Call (818) 240-6720 Send a message Map ↗

Public-record details

Address: 212 West Chevy Chase Drive, Glendale, CA 91204
Phone: (818) 240-6720
Listed under: For-profit
Medicare CCN: 555605
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 4 of 5
Certified beds: 52
Average residents per day: 44
Ownership: For-profit, limited Liability company
Legal business name: Glenhaven Healthcare LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: May 24, 1994
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Sprinklers in all required areas: Yes

CMS certification number 555605. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 9, 2026. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 30, 2023 to Jan 9, 2026): 6 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
Jan 9, 2026	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental	B Potential for minimal harm, pattern
Jan 9, 2026	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights	D Potential for more than minimal harm, isolated
Jan 9, 2026	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Jan 9, 2026	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
Jan 9, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jan 9, 2026	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jan 9, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jan 9, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Jan 9, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Jan 9, 2026	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
Jun 16, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jan 29, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 37. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $18,070 in the last three years.

Aug 28, 2024

Fine: $18,070

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.72 hours
Registered nurse (RN) time per resident per day: 0.50 hours
Nurse aide time per resident per day: 2.73 hours
Total nurse staffing on weekends: 4.16 hours
Nursing staff turnover (yearly): 48%
RN turnover (yearly): 67%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Glendale

All 13 in Glendale →