Willow Creek Healthcare Center
Nursing home in Clovis, CA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 650 W. Alluvial, Clovis, CA 93611
- Phone
- (559) 323-6200
- Listed under
- For-profit
- Medicare CCN
- 555652
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 159
- Average residents per day
- 153
- Ownership
- For-profit, limited Liability company
- Legal business name
- Willow Creek Post Acute, LLC
- Chain
- Pacs Group (274 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 8, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 4, 2025. CMS lists 62 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 17, 2019 to May 14, 2026): 19 from complaint inspections, 7 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 14, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| May 14, 2026 | Provide and implement an infection prevention and control program. | E |
| Jan 5, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G |
| Sep 24, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Jun 2, 2025 | Ensure that residents are free from significant medication errors. | D |
| May 7, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G |
| Apr 4, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D |
| Apr 4, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 4, 2025 | Ensure each resident receives an accurate assessment. | D |
| Apr 4, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Apr 4, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Apr 4, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
Fines and payment denials
CMS records 2 fines totalling $25,045 and 1 denial of Medicare payment for new admissions in the last three years.
| Jan 5, 2026 | Fine: $15,935 |
| Sep 24, 2025 | Fine: $9,110 |
| May 7, 2025 | Payment denial for 6 days from Jun 12, 2025 |
Staffing
- Total nurse staffing per resident per day
- 4.18 hours
- Registered nurse (RN) time per resident per day
- 0.46 hours
- Nurse aide time per resident per day
- 2.70 hours
- Total nurse staffing on weekends
- 3.88 hours
- Nursing staff turnover (yearly)
- 60%
- RN turnover (yearly)
- 43%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.