Nursing HomeInspections

Terrace Post Acute

Nursing home in Van Nuys, CA

Medicare & Medicaid certified1★ overall (CMS)

Call (818) 787-3400Send a messageMap ↗

Public-record details

Address
7447 Sepulveda Blvd, Van Nuys, CA 91405
Phone
(818) 787-3400
Listed under
For-profit
Medicare CCN
555738
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
133
Average residents per day
120
Ownership
For-profit, corporation
Legal business name
Windsor Terrace Healthcare LLC
Chain
Windsor (22 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 8, 1999
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555738. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 15, 2026. CMS lists 88 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 17, 2023 to Jun 4, 2026): 41 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 4, 2026Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Apr 21, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
Apr 21, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service · complaint inspection
E
Potential for more than minimal harm, pattern
Apr 8, 2026Keep residents' personal and medical records private and confidential.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 6, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 15, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights
D
Potential for more than minimal harm, isolated
Jan 15, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jan 15, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 15, 2026Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 15, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 15, 2026Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services
D
Potential for more than minimal harm, isolated
Jan 15, 2026Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be…
Nutrition and Dietary
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 88. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $94,094 and 1 denial of Medicare payment for new admissions in the last three years.

Oct 18, 2023Fine: $94,094
Oct 18, 2023Payment denial for 44 days from Dec 30, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.87 hours
Registered nurse (RN) time per resident per day
0.43 hours
Nurse aide time per resident per day
2.49 hours
Total nurse staffing on weekends
3.67 hours
Nursing staff turnover (yearly)
26%
RN turnover (yearly)
36%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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